Support Center

Reports and requests start from one clear intake.

Vuplore support routes reports by service, identity method, and responsible department. Roblox and Discord reports use OAuth where available and do not require a Vuplore ID. War Thunder and Vuplore account requests require a Vuplore ID because War Thunder does not provide an account OAuth flow.

A real two-way ticket chat is only available when the reporter has a Vuplore ID or the platform account is linked to one. Platform-only reports, including Roblox in-game reports, can still be reviewed by staff, but staff cannot continue a private chat with the reporter inside Vuplore unless a Vuplore ID is attached.

Request Types

Pick the path before the form.

IssueReport Issue

Website bug, login problem, service outage, upload issue, payment problem, or safety concern.

PlayerReport Player

Roblox, Discord, War Thunder, Vuplore Community Hub, harassment, evasion, threats, or abuse.

SafetyChild Safety

Anonymous age-related reports for the adult Trust & Safety review unit with screenshot evidence metadata.

APIPredator Protection

Public registry lookup documentation for Discord bots, Roblox systems, and safety tooling.

RequestSupport Request

Account help, privacy request, appeal, linked account problem, billing, or general question.

Intake

Standardized report form.

Category Service Type Target username Subject Details

For player reports, type a target username first. Vuplore will show service matches where lookup is available, or allow Not on list.

Evidence or attachments I confirm this report is truthful to the best of my knowledge and may be reviewed by authorized staff.

Ready. Attachments will require processing before the final ticket is created.

Routing Notes

Submission behavior prepared.

oauthRoblox and Discord

Reporter identity can be confirmed through OAuth before ticket creation when that flow is available.

vuploreVuplore and War Thunder

Vuplore account or verified manual identity is required for account-specific requests and War Thunder reports.

filesAttachment processing

Uploads enter a processing state for malware, safety, size, and evidence integrity checks before staff view them.

ticketDepartment ticket output

Successful submission returns a human-readable ticket number from the responsible department ticket center, not one central catch-all queue.

chatTwo-way chat requires Vuplore ID

Roblox, Discord, and in-game reports without a linked Vuplore ID create review tickets only. Link or sign in with Vuplore ID when you need an ongoing private staff chat.

View department routing